As you will see from or website we are passionate about ensuring our customers gain maximum value from SAM and we are always on the look out for new Team Members who share this vision. We are looking for enthusiastic, skilled individuals to maintain and enhance our customer service offering and help us grow our business. In return we offer industry competitive remuneration packages, appropriate training and a culture that rewards both team and individual outstanding achievement.
If you feel that you have the desire and skills that match our ambition, Please contact us at jobs@sampractice.com including your CV and details of your current remuneration package
Job Description
Job Title:Licensing & Risk Trainee
Department/Location:Thatcham
Reports to: Risk Manager
Hours of work: Monday to Friday 9:00 – 17:30 (37.5 hours per week)
Annual leave: 23 days a year plus bank and public holidays
Salary Range: £15,000 - £20,000 dependent on experience
Staff Responsibilities:
None
Summary of Position:
We are looking for a hard working, flexible, proactive Licensing & Risk Trainee with a “can-do” attitude to join our Licensing team. The role will be full time and permanent. Successful candidates must be prepared to learn not only about the offerings of SAM Practice, but also detailed licensing knowledge in order to accelerate into a Software Asset Management career.
Ideally you will have a degree, with some customer / peer facing experience and be looking to develop within the business.
We are looking for someone with a commercial / IT background who is able to multi-task and stay calm under pressure. You must be self-motivated, a quick learner and a good communicator.
Primary Responsibilities:
- Answering Licence Help-Desk Questions.
- Supporting Senior Executives with Licensing Tasks.
- Working on Customer Facing Projects.
- Preparing and Optimising Effective Licence Positions.
- Mirroring Senior Executives.
- Ad-hoc duties as required by the company.
- Must be able to keep customer information confidential.
Person Specification
Qualifications & Training
Essential
- Strong working knowledge of Microsoft Office.
Desirable
- IT / Business Degree
Experience
Essential
- Experience of dealing with internal / external Customers and peers
Desirable
- Software Licensing Knowledge
Qualities and skills
Essential
- Proactive
- Able to stay calm under pressure
- Able to prioritise workload/multi-task
- Able to pick things up quickly
- Self motivated/able to work on own initiative
- Problem solving
- Decision making
- Attention to detail
- Good communication skills
Please email your CV and application letter to simon.cockram@sampractice.com or call us on 0845 6345162.
